Most expat managers have realized that Chinese are quite different than them. To manage Chinese local personnel effectively, we need to understand their cultural assumptions, beliefs and values and how far they are different from our own. In addition, we need to cultivate “the hows” – the key skills and capacities -- to lead them.

To adapt one's leadership style to a different cultural settings is quite a challenge. During this course we introduce to you leadership approaches and techniques that have proven fit to the Chinese environment and the Do's and Do Not's to make these approaches work.

Participants should come prepared with their own real cases of problems, conflicts and examples where improved skills in managing local personnel might have benefited them. We will examine these cases during the workshop and our facilitators will provide you with instant advice on alternate approaches with better outcomes.

We organize this 2-day executive workshop now in the sixth year. It attracts foreign managers from multinational corporations, both those new to China and those with considerable China experience.

Testimonials from earlier participants say:

‘A very good training with a very enthusiastic trainer.’

‘I came on recommendation and thus my expectations were already high. They have however been surpassed.’

‘Having 17 years of China experience I had strong doubts whether I could still benefit from such a program. Now I am happy to have attended and will send my colleagues to participate. Thank you!’

'Good insights into the causes of ‘typical’ Chinese behaviour and suggestions on appropriate tactics.’

‘Congratulations, good course!’

‘This is an excellent course!’

THE COURSE FACULTY

DR LAURENZ AWATER

Dr. Laurenz Awater is an organization development expert with more than 15 years of hands-on China experience. He works as management consultant and trainer for international corporations operating in China. As head of the Shanghai INNOVA Management Institute Dr. Laurenz Awater has been organizing and facilitating high-level consulting-style executive workshops for many years, most prominently the monthly held workshop ‘Leadership for Expat Managers: How to lead local Personnel’.

Dr. Laurenz Awater supports his corporate clients with customized development solutions to bring about performance-enhancing changes in the way organizations and teams are functioning. His inhouse training solutions stand out for their innovative design, passionate way of delivery and their learning methodology stressing experience, reflection, interaction and results. Solutions offered cover the full range of organization development, from cross-cultural alignment, leadership and team development to corporate culture and change management.

Participating with INNOVA leadership trainings were delegates from ABB, Akzo Nobel, A.O. Smith, ARC, AREVA, Arkema, ARM, Arvato, Astra Zeneca, AT&S, Atotech, BASF, Benteler, Bobst, Boehler Welding, BOSCH, Bosch-Siemens, BP, Carbone Lorraine, City University of Hong Kong, Cognis, Competence, Continental, Diehl SyncroTec, DNV, Dorma, DSM, Dynapac, Ebner, Eisenmann, Elektrisola, EPCOS, Ericsson, Fette, Ferrari, Fuchs, Fujitsu-Siemens, GateGourmet, GEA, Geberit, Heimbach, Hella, Heraeus, Hettich, Hoerbiger, HP Pelzer, HPTec, Hoyer, Huber+Suhner, Huntsman, IEE, Ismeco, Isovolta, IVECO, IWIS, Johnson Controls, Kaercher, Kendrion, Klueber, Kolbenschmidt, Komet, Kone, KSB, Lanxess, Lenze, Lenzing, M+W, Malvern, Marquardt, Moeller, Murrelectronik, National Starch, Novo Nordisk, Oldenburger, Parkway Health, Picanol, Poma, Putzmeister, Rieter, SABS, Saft, Saint Gobain, Sanofi Pasteur, SAPA, Sartorius, Schlafhorst, Schlenk, Schlumberger, Schottel, Schunk, Servier, Siemens, SKF, SmidthKrebs, SNF, Stiebel Eltron, Stokvis Tapes, Sulzer, Suzhou Bordnetze, Testo, Thyssen-Krupp, Solutia, Trayton, Total, TRW, TWE, UAES, Uhlmann, Valeo, Vallourec & Mannesmann, Vestas, Viessmann, Voith, Volkswagen, Vorwerk, Wabco, Wacker, Wartsila, Weckerle Cosmetics, Wuerth, ZF and Zollner.

WORKSHOP CONTENT

DAY ONE (9.00h – 17.45h)

I. Introduction
Workshop Objectives
Cases from Participants

II. Challenges and Major Tasks of Foreign Managers in China
Typical Challenges
Root Causes
Key tasks of a Leader of the China Organization

III. What is your Culture?
Definition of Culture
Avoiding the Pitfalls
What makes us different?
Types of Culture

IV. Culture Clash within a MNC (Case Study)

                                      
Lunch Break (12.45h – 13.30h)

V. Considerations on Organizational Culture
Corporate Culture and Attitude
Corporate Culture and Decision-Making
High- and Low-Performance Cultures

VI. Understanding why Chinese people are different
What motivates Chinese staff?
High- vs. Low-Context Cultures
Power Distance
Individualism vs. Collectivism
Uncertainty Avoidance

VII. Critical Success Qualities for Expatriate Managers in China
China-specific Qualities
Emotional Intelligence (Competency Model)
Cross-Cultural Competencies (Competency Model)

DAY TWO (9.00h – 17.00h)

VIII. Adaptation of Leadership Style
Assessment of Leadership Style
What does Chinese staff expect from their Leader?
Chinese Leadership Styles
Push vs. Pull-Competencies
Relational Leadership
Cultivating a ‘We’-Culture

IX. Developing Others: Delegation and Empowerment
Types of Followership
Giving Feedback
Delegation and Empowerment (Case Study)
Path to effective Delegation
From Coaching to Delegation

Lunch Break (12.45h – 13.30h)

X. Developing Teams
Stages of Team Development
Conflict Handling Mode and Individual and Team Behaviour
Typical Challenges in the Development of Teams in China
Measuring your Team’s Performance and Effectiveness

XI. Building Trust Systematically
Low- and High-Trust Level Cultures
Why is China a Low-Trust Level Society?
Trust and Organizational Performance
Different Cultures – Different Trust Needs
Dimensions of Trust

XII. Creating a Culture of Accountability
Lack of Culture of Accountability
Western Understanding of Accountability
Creating a Culture of Accountability

XIII. Review of Individual Cases, Summary and Conclusion

Fee is only RMB 8,900.- per participant for two days of training including workshop documentation, luncheon and coffee breaks.

Seminar language is English.

To REGISTER, simply return this email to info@innova-institute.com.cn indicating your name, company, position and contact details.

For further information please phone (021) 5108 8670 or 5169 7601 or send a fax to (021) 5169 7602.

We are glad to welcome you at this extraordinary event !

Best regards

Dr. Laurenz Awater

General Manager

Shanghai INNOVA Management Institute

Phone: (021) 5169 7601, 5108 8670
Fax: (021) 5169 7602
Email: info@innova-institute.com.cn
Website: www.innova-institute.com.cn

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