• Improving Interpersonal Understanding and Team Communication
• Managing Successful Meetings
• Negotiating for Results (Simulation-based Training)
• Cross-Cultural Communication (Simulation- and Exercise-based Training)
• Productive Business Meetings (Simulation-based Training)
  

 

Our Business Communication training series aims at

• Building team performance through more effective communication and team Meetings
• Creating an environment for open communication
• Increasing the amount and quality of interaction
• Developing effective contributors demonstrating high degrees of involvement and critical thinking
• Creating the foundation for leadership development.
  

 

 

Improving Interpersonal Understanding and Team Communication (Exercise-based Training applying the MBTI)

Open communication is a lead indicator of a high-performance team and a high-

performance culture which is easier achieved when the differences between people and

personalities are really understood and appreciated.

Through a series of exercises participants learn to understand differences in communication

style and how to communicate more effectively with other people. These exercises are

integrated into a range of other activities aiming at building trust, emotional intelligence and

interpersonal understanding.

 

Managing Successful Meetings

Participants with this 1-day training are introduced to the basic rules of successful meeting

management. The main objectives here are to master techniques helping participants to

make more valuable contributions to meetings, to better understand the different needs of

individuals in meetings and develop skills to manage diversity to achieve positive meeting

outcomes.

The programme is highly interactive and features many 'mini-meetings' within the programme

so that delegates get to practice what is preached.

 

Negotiating for Results

This simulation-based training provides participants with the skills to prepare for and

conduct effective negotiations, avoid common traps, and go beyond finding common

ground to seek opportunities for value creation for both parties. It focuses on preparation,

the actual negotiation, relationships, and the follow-through.

Through this program, participants will learn to develop a best alternative to a negotiated

agreement (BATNA), clarify and uncover all interests to create opportunities for mutual gain,

restore productive dialogue with "appreciative moves" when negotiations stall, differentiate

between the relationship and the deal, generate ways to foster relationships based on trust,

and think through and plan for how terms of an agreement will carry out in practice. Realistic

practice scenarios and interactive tools enable managers to grasp key concepts quickly and

retain them soundly.

 

Cross-Cultural Communication (Simulation- and Exercise-based Training)

Different communication styles form a barrier to more effective collaboration within

multicultural teams. Our training brings multicultural teams closer together and builds mutual

understanding and acceptance of different communication styles.

Through a simulation of a facility construction project participants learn about different

communication styles and cultural value orientations and by switching roles practice the style

of people with a different cultural background. In addition, we use a wide range of practical

exercises and role plays to help participants to enhance their ability to cope with challenges

in the area of cross-cultural communication and increase their behavioural flexibility.

 

Productive Business Meetings (Simulation-based Training)

This training helps participants to improve business results through increased quality of

business communication and interactions. Using a simulation participants learn how to

craft conversations that are fact based, minimize defensiveness, and draw out the best

thinking from everyone involved. Participants learn how making clear distinctions among

fact, interpretation, and conclusions can dramatically enhance the productivity of

meetings and discussions.

Through an interactive, real-world simulation, participants will learn how to move business

dialogues forward, explore the point of views of others, and overcome stalled discussions.

They practice shaping interactions that are highly productive, maximize learning and lead

to better informed decisions.